Ten reasons to choose North Downs

1. We offer a personal touch with continuity of care. We aim to have the same vets available at each practice so that your pet receives the best possible care with the same vet from start to finish.

2. We have highly qualified vets, each with their own area of specialisation, so that you can be offered treatment by a vet who has the most up to date knowledge. We run a referral service in cardiorespiratory medicine.

3. We have ample safe parking, so there is no need to manoeuvre your pet along a busy street.

4. We understand how stressful it is to have a sick pet. We keep in touch with all clients on a daily basis. If you have any queries we deal with them promptly. All test results are reported on the same day they are received.

5. We have later opening hours than other vets in the area for the benefit of commuters.

6. We are fully equipped with the most up-to-date equipment. Our in-house lab facilities mean that we have blood test results available before the end of the day and we can offer most specialised tests including laparoscopy and thoracoscopy key hole surgery.

7. The small size of our practice means that our staff know all their patients individually. We really care about your pet's health and happiness. It is very important to us that your pet is as relaxed as they can be when visiting us.

8. We offer free nurses' clinics. Our nurses have each their own areas of specialization so that we can offer clinics in a wide range of subjects (bunnies, tortoises, etc).

9. We are a registered training practice. Staff training is important to us so you can be assured that all staff are equipped with the most up to date information available. All our nurses are fully trained.

10. We offer round the clock nursing care. Our nurses stay on site overnight to care for our in patients and we have CCTV so they can be constantly monitored.

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